Testimonials and client feedback

Posted by admin in Tuesday, October 13th 2009

We aim to give the very best prices with the highest levels of service so it’s great when our customers give us feed back.

Here are some of the emails we have received and if you would like to send us your comments we’d be delighted to hear from you and we may add it to our web site.

Email us at sales@carhire-online.co.uk

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Sent: Wed, 05 Nov 2003 20:52
Subject: Free Upgrade

Tim – thanks for arranging car hire in Atlanta – as you have no doubt heard – everything went just great and we had an upgrade to a “Lancer”! A great service.
Bryan White

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Sent: Wed, 27 Feb 2002 09:34
Subject: car hire in majorca

“Thanks a lot!

Great service. Car was waiting for us at the airport and a very helpful and friendly guy explained everything to us.The Opel Corsa was perfect for touring Majorca and the cheap fuel was a bonus! It was so easy- we just dropped the car off at the airport on our return and the whole process went smoothly. Excellent service. Thanks again Julie and Greg O’Mahony”

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Sent: Monday, August 20, 2001 12:35 PM
Subject: Late car hire

“Cheers guys,

Apart from managing to secure a hire car for me at the last moment, it turned out to be the most hassle free pick-up and drop-off at Faro that I’ve ever encountered.

Well done all round.

Andy Hart.”

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“Dear Sir
My friend and I used your services to hire cars on our visit to Orlando in May. We were quite apprehensive because, having hired cars in the USA for over ten years, I had experienced problems on every occasion. These ranged from minor disagreements over insurance requirements to incidences of having several hundred dollars charged to my credit card, without reason or consent. As you can imagine, we expected the worse.

I am delighted to say that everything went exactly to plan, which I believe is testament to your excellent service. The cars were as described, there were no surprise charges and we were in and out of Alamo in no time at all.

I would like to thank you for your excellent service. I am recommending you to anyone I hear of who is requiring overseas car hire.
Yours sincerely
Gary Morris”

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“Dear Ian
Thank you for the efficient and helpful way you dealt with my request for car hire in Florida. I received my voucher by return of post. As I mentioned I had trawled the web and your rates were most competitive.
I also rang a few leading car hire firms and holiday autos but they were far in excess of your rates but did offer me a price match. My thinking is if they were not competive in the first place they must be making a lot out of me so why bother with them, that isn’t fair trading.
I shall have no hesitation in using you again and recomending you to me friends and family.
Regards
Fred Everill”

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“Dear (whoever the nice guy was who took my booking, ex forces, I think)
This is just a note to Thank you for the help in obtaining car hire on a recent trip to Tenerife. (Ref 10352).
From booking to obtaining was all done in a professional and easy manner.
We also got an upgrade without charge. Thanks to you, in so much as your request for a roof rack, they obviously did not have one, so we were offered an upgrade free of charge. (Citroen Xsara is that the correct spelling, 14.00 injection with a/c).
We are so grateful to you. Thank you so much. There will be no hesitation in using your company again and will also put people in your direction. We have a large family and friends who travel a lot, including ourselves.
Thanks again.
Judy Bland”

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“I recently hired a car through yourselves in Majorca and I must say that because of the low prices I was a little worried about what service I would receive on arrival at Palma. I need not of worried as the service & the car was brilliant.
You will be pleased to know that I will be recommending this company to others and that I will be using your services again in July.
Give my thanks to Union Rent at Palma Airport.
Yours Thankfully
D.HIBBERT”

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“Dear sirs, I am writing to say thankyou for the car hire service you provided to us on our two holidays this year to Colorado, USA and Crete. The quotes were provided to us very quickly and the vouchers arrived within 2 days of making the bookings. On arrival at our destinations we experienced no problems or extra charges and the whole process was dealt with smoothly and efficiently. In fact in Crete, our chosen car (Hyundai Accent) was not available so we were upgraded to a Toyota Corolla for no extra charge! I have since recommended your services to friends and relations.
Yours Sincerely,
Mrs Karen Bowden”
Tues Oct 13, 2009 ++++++Welcome to the best value car hire company around. Book direct and save! Same top quality cars – lower prices!!!++++++

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